Parallel X Privacy Policy

VoyagerX (hereafter the "Company") provides Parallel X (hereafter the "Service") and considers the protection of users' personal information to be of utmost importance. The Company adheres to the “Privacy Protection Act”, “Act on Promotion of Information and Communications Network Utilization and Information Protection”, and other relevant regulations by establishing and complying with a Privacy Policy.

The Company's Privacy Policy may be revised due to changes in relevant laws, guidelines, or the Company's internal policies. If changes are made to this Policy, the amendments will be published within the Service where users can easily check them. If you have questions about this Policy, you can provide feedback through the feedback channels within the Service or the customer support channels on the Company's website.

Personal Information Collected and Purpose of Collection

1. The Company collects only the minimum necessary personal information to provide the Service.
2. During the course of using the Service or in the course of business handling, the Company mandatorily collects information automatically generated such as service usage records, type and version of the OS, access logs, advertising identifiers, device information, and locale for user analysis and service improvement purposes.
3. For the purpose of service consultations to improve the Service, the Company collects email addresses, user identifiers, and device information (OS, model name, manufacturer, system language, RAM, graphics driver, camera, performance), and app information (app version, subscription status) during the process of receiving user inquiries to understand and respond to customer inquiries. Furthermore, users can send error and issue-related data (image files) that occur during the use of the Service to the Company for more accurate error diagnosis. This is not a mandatory collection by the Company, and the personal information will not be used for purposes other than those specified in this clause.
4. The Company provides a service that uses artificial intelligence to generate and provide randomly transformed images when users upload images and to make them public on users' feeds. For this service provision and improvement, the Company collects photographic image files only from those who wish to use this Service. This process may include non-structured personal information that can identify specific individuals. The Company processes this information only for the purpose of providing the requested service and for service improvement, and then deletes it.
5. The Company collects email addresses, names, and profile pictures from users who utilize Google and Apple login services for providing login services and managing membership.

Methods of Collecting Personal Information

The Company collects personal information specified in"Personal Information Collected and Purpose of Collection" above through the following methods to ensure smooth service provision:

• Collection during installation and use of the Service
• Collection through voluntary provision by members during use
• Collection by affiliated services

Retention and Use Period of Personal Information

1. For email addresses, names, and profile pictures collected for providing Google and Apple login services and managing membership, the information is destroyed when the service membership is terminated. Information automatically generated such as service usage records, type and version of OS, access logs, advertising identifiers, and device information is destroyed three months after collection.
2. However, if retention is required by relevant laws, the information will be preserved for the period specified by such laws. In these cases, the Company only uses the retained information for the purpose of storage.
   • Records related to display/advertising, contract content and fulfillment, and transactions under the Act on Consumer Protection in Electronic Commerce, etc.:
     • Record of display/advertising: 6 months
     • Record of contract or withdrawal of subscription, payment of fees, provision of goods, etc.: 5 years
     • Record related to consumer complaints or dispute handling: 3 years
   • Retention of communication facts confirmation data under the Protection of Communications Secrets Act:
     • Internet log records, access tracing data: 3 months

Consignment of Personal Information Processing

The Company, in order to enhance the Service, outsources the processing of members' personal information to external parties after obtaining user consent or after making relevant matters public or notifying them in accordance with the relevant laws. The Company ensures that the contractors process the personal information safely by supervising them based on contracts that include the contents specified in Article 26, Paragraph 1 of the Personal Information Protection Act. Currently, the contractors and the contents of their work regarding the processing of users' personal information are as follows.